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MikeEdwards
Joined: 25 May 2011 Posts: 2474 Location: South Cheshire
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Posted: Sun Mar 03, 2019 7:17 pm Post subject: |
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Rootes75 wrote: | Thats what I am going to do Mike, I am contacting the local council on Monday to talk it through and hopefully get the rate relief back dated to 2017. |
That should be possible - a friend of mine was paying business rates and hadn't realised that he did not need to, once he did he applied to the council and had quite a nice rebate. |
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Rootes75
Joined: 30 Apr 2013 Posts: 3822 Location: The Somerset Levels
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Posted: Mon Mar 04, 2019 11:25 am Post subject: |
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What a huge waste of time!
I have phoned the local council and they asked me one question, 'do I own or rent another business property?' I don't so answered 'no' and the lady said that's all the information they needed and that I am entitled to 100% rate relief!
A thirty second phone call, there was no mention on the letter about being able to do this.
Another thing she said was that it was too late to stop the payment paperwork, that I had left it late to contact them, the letter was delivered on Saturday and it now Monday!?!?! How on earth could I have contacted them sooner?? _________________ Various Rootes Vehicles. |
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alastairq
Joined: 14 Oct 2016 Posts: 1955 Location: East Yorkshire
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Posted: Mon Mar 04, 2019 2:18 pm Post subject: |
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That still must be a huge relief to you?
I'd be inclined [being retired, I can] to pass on some feedback [AKA complain?] regarding the letter content, and the lack of alternative information?
Without feedback, they will struggle to improve their service.
Maybe even a strong hint to your local Councillor?
Keep things on record.... _________________ Dellow Mk2, 1951 built, reg 1952.
Fiat 126 BIS
Cannon special [1996 registered. Built in 1950's]
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Ford Pop chassis, Ashley 1172 bodyshell, in pieces. |
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alanb
Joined: 10 Sep 2012 Posts: 516 Location: Berkshire.
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Posted: Mon Mar 04, 2019 2:29 pm Post subject: |
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Councils are never easy to deal with, I think it must be that they think if they give out too much information you will know as much as they do, then there would be no need for so many of them. _________________ old tourer
Morris 8 two seater |
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MVPeters
Joined: 28 Aug 2008 Posts: 822 Location: Northern MA, USA
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Posted: Mon Mar 04, 2019 2:39 pm Post subject: |
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A few minutes web-searching appeared to reveal that while Councils can retroactively value properties as much as they like, rate relief can only go back one year.
That's how it appears.
That doesn't seem fair or logical to me.
I'm not one, but is it time to ask a lawyer? _________________ Mike - MVPeters at comcast.net
2002 MINI Cooper 'S' |
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alastairq
Joined: 14 Oct 2016 Posts: 1955 Location: East Yorkshire
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Posted: Mon Mar 04, 2019 2:42 pm Post subject: |
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The reluctance to give out information is not just the preserve of local authorities....central government is just the same. [One of the reasons for the existence of groups like Age Concern, started off because of a lack of easily understood information that could have meant the individual accessing benefits that otherwise they'd ignore]
Indeed, even commercial companies can be cagey about passing information about their products that could be of use to the potential consumer...if that consumer ends up paying less?
All these organisations are reluctantly being dragged into the world of proffering advantageous information to customers/users...but given the choice, they'd much rather remain silent....it saves them money . _________________ Dellow Mk2, 1951 built, reg 1952.
Fiat 126 BIS
Cannon special [1996 registered. Built in 1950's]
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Ford Pop chassis, Ashley 1172 bodyshell, in pieces. |
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Rootes75
Joined: 30 Apr 2013 Posts: 3822 Location: The Somerset Levels
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Posted: Mon Mar 04, 2019 3:06 pm Post subject: |
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At the end of the day I am hugely relieved to have got it sorted and to know that I don not have anymore bills to pay, it made us a family very angry and uncomfortable with what might have happened. Even my 7 years old boy was upset that we may have to sell off vehicles to make ends meet.
I am still not happy though in the way the information has come across and that it has been up to me to find it out rather than be advised by them.
I did make my feelings known to them over the phone, politely that is, and I have told them I will be contacting them in writing with my concerns. _________________ Various Rootes Vehicles. |
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Penman
Joined: 23 Nov 2007 Posts: 4764 Location: Swindon, Wilts.
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Posted: Mon Mar 04, 2019 8:58 pm Post subject: |
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Hi
A lot of councils no longer have their own staff doing things like council tax and rates and the associated benefits claims.
Many of them have outsourced to C(r)APITA. _________________ Bristols should always come in pairs.
Any 2 from:-
Straight 6
V8 V10 |
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Bitumen Boy
Joined: 26 Jan 2012 Posts: 1735 Location: Above the snow line in old Monmouthshire
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Posted: Mon Mar 04, 2019 10:22 pm Post subject: |
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Penman wrote: | Hi
A lot of councils no longer have their own staff doing things like council tax and rates and the associated benefits claims.
Many of them have outsourced to C(r)APITA. |
Very true, but if that was the case here they would already have passed the buck... |
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Rootes75
Joined: 30 Apr 2013 Posts: 3822 Location: The Somerset Levels
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Posted: Mon Mar 04, 2019 10:34 pm Post subject: |
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Our local district council still has its rates department, luckily. It did mean I could actually talk to someone local. _________________ Various Rootes Vehicles. |
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Penman
Joined: 23 Nov 2007 Posts: 4764 Location: Swindon, Wilts.
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Posted: Mon Mar 04, 2019 10:46 pm Post subject: |
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Hi
All comunication here is done with council paperwork and/or in council offices but C(r)APITA employ the people.
This was disclosed by our local paper. _________________ Bristols should always come in pairs.
Any 2 from:-
Straight 6
V8 V10 |
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