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clan chieftain · Joined: 05 Apr 2008 Posts: 2041 Location: Motherwell

I got a phone call from my bank yesterday as I have on line banking. They keep a watch on your account seemingly. They said they had blocked unusual transactions and asked me what they were. I told them they were not mine and nothing had been cashed. I had my bank on my favourites bar on my computer and lap top. So if any of you out there have it on your favourites bar REMOVE IT. A lucky escape. Shocked

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The Clan Chieftain

peter scott · Joined: 18 Dec 2007 Posts: 7215 Location: Edinburgh

They still need to know your logon details which shouldn't exist anywhere accessible.

Peter
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1939 SS Jaguar 2 1/2 litre saloon

clan chieftain · Joined: 05 Apr 2008 Posts: 2041 Location: Motherwell

I said that to the bank as well Peter and was told its amazing what these people can do and to be better safe than sorry.
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The Clan Chieftain

Riley Blue · Joined: 18 Jun 2008 Posts: 1751 Location: Derbyshire

Having your bank's on-line banking page bookmarked isn't a threat as there'll be a link to it on your bank's homepage so anyone can find it at any time. To get into my account you'd need a twelve digit number that isn't written down anywhere, a password, my account details and something else I'm not telling you about Wink

47Jag · Posted: Thu Nov 22, 2012 2:56 pm Post subject:

Larry,

I would suggest you review your software security. Is it up to date? Do you get automatic updates? In a scan of mine last week it picked up 'key logger' virus. This is the sort of thing that could get hold of your passwords etc.

Art

clan chieftain · Joined: 05 Apr 2008 Posts: 2041 Location: Motherwell

I have avast software which updates regularly. I also cannot figure out why removing your bank from the favourites bar will make any difference.I am not so sure about the ATM that you put your card into. That must register your details somehow. I dont know maybe better to be like my granny and keep it under the mattress. Laughing

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The Clan Chieftain

Bitumen Boy · Posted: Thu Nov 22, 2012 6:49 pm Post subject:

Have a look at the security tips on this site, oddly enough run by another Rick: http://helpmerick.com/ Yes, it's an American site, but Windows is Windows wherever you are and I've picked up some useful tips here.

47Jag · Posted: Thu Nov 22, 2012 9:45 pm Post subject:

ATMs have been compromised by Eastern European gangs in the past. they attach a card reading skimmer into the card slot and a small camera to get the accompanying PIN number.

Art

ukdave2002 · Joined: 23 Nov 2007 Posts: 4236 Location: South Cheshire

clan chieftain · Joined: 05 Apr 2008 Posts: 2041 Location: Motherwell

I really dont know. I would be more worried about 47Jags comment. I feel more at ease knowing my bank blocks unusual transactions. They have certainly saved me a few quid this week.
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The Clan Chieftain

Bitumen Boy · Posted: Fri Nov 23, 2012 12:52 am Post subject:

The skimmer / camera scam - or even peering over your shoulder - on the cashpoint is easily enough defeated, all you need to do is learn to input your PIN blind, by feel. Then it's a simple matter to do something similar to my tactic of whipping off my hat, and covering the keypad with it for that crucial couple of seconds. Simple, free and totally effective Very Happy

I'm not sure about the bank blocking "unusual" transactions, I've heard of people going on holiday or business trips and being stranded without money for fuel/food/hotels in the wilds of Wales or Scotland - or probably pretty much anywhere else - because the bank decides that the card is operating outside of its "normal area" and so blocks it. How do you define what anyone's "normal area" is, especially nowadays? Apparently, if you're going away like that, you should notify the bank beforehand, to avoid this problem; but good luck remembering to do so, or getting through to the right person at the bank if you do. "Press one to listen to Vivaldi for an hour, press two to be cut off, press three for a foreign call centre, press four to speak to the caretaker, press five to go mad, press six..." Evil or Very Mad

buzzy bee · Joined: 23 Nov 2007 Posts: 3382 Location: South Cheshire

Just don't have a bank account... simples....

I wish this was the case!

Bitumen Boy · Posted: Fri Nov 23, 2012 2:33 pm Post subject:

Another cash machine scam has emerged today - worth a look. http://uk.finance.yahoo.com/news/cash-machine-scammers-jailed-104218594.html

Penman · Joined: 23 Nov 2007 Posts: 4861 Location: Swindon, Wilts.

Hi
I hope it really was your bank.
There has been a number of scams where people have been rung by "This is your bank" type calls and they have then been defrauded because of the info they have passed to that caller.
You can't even ring off and then use the same phone to call the bank direct because the keep the line open and hijack the call out which is answered by a confederate.

If you get such a call is better to ring the bank etc on a number you know from correspondence, from a second phone (most of us have a mobile)
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Roger-hatchy · Joined: 07 Dec 2007 Posts: 2135 Location: Tiptree, Essex