Classic cars forum & vehicle restoration.

[buzzy bee]

Hi

I have complained to ebay twice now about there feedback changes, how they are biased towards buyers in my oppinion, but my latest message just says "We're confident that these changes will benefit good sellers", no reason is given.

What a joke, you would think they would care about the sellers, as they are the ones that pay them!

Not very impressed.

Cheers

Dave

[Old-Nail]

There are always people wanting to sell things buzzy but buyers are harder to come by.
To make buying an easier or more tempting process, EBays owners seem to have decided that buyers should be able to do as they please more or less unchecked.
Not a good thing for sellers in my opinion, to be open to poor feedback without any avenue to redress that, but a good thing for Ebay as the listing fees, sellers fees, and paypal fees, keep rolling in regardless of the nature of the buyer.

If you just bear in mind that Ebay is a business, i.e. it was set up to benefit ebay not you or I, then you get the picture more readily. 'Tis a cruel world we live in buzzy, as you'll find as the years pass by.

[Geoffp]

Buzzy, a lot of other people are getting fed up with Ebay, and the alternative sites are getting a lot more sales. The leading one of these is ebid:
http://uk.ebid.net/indexmain.php
I've started listing some of my books there recently. Only one sale so far, but a Vauxhall Victor manual has had over 150 views, so it looks as if Ebid is now being picked up on forums in the same way as Ebay

Geoff

[Kaybee]

Ha...wait until you see what they're trialling in Oz...soon to be inflicted on the rest of the world if they get away with it....
_________________
If it's old...it's good !

[pigtin]

While I hear, and agree with most of the comments on ebay feedbacks some sellers were really getting out of hand, a few years ago a buyer could receive positive feedback as soon as the seller received the money.
During the last year the more unscrupulous ones held back feedback, given a poor, or non existent service and on recieving a negative feedback threatened to retaliate.
It happened to me last December, a sports goods company advertized a hard-to-get football shirt, I paid for it and after a week-or-so no reply to emails and after complaining to ebay recieved a full refund. I realized they never had the goods in stock and had either been too lazy to amend their posting or did it to get their website viewed. I gave a neutral feedback because it was then too late to get the goods before xmas.

It's a different matter for someone selling car parts etc' where there's a greater possibility of delinquent customers; but the big money for ebay is with the large turnover sellers of new goods.
It was getting to the stage where the whole feedback system could no longer be believed.

I think when buying our sort of goods from buyers with a couple of negatives we have to learn to read between the lines, contact them perhaps?
Don.

[buzzy bee]

[buzzy bee]

[pigtin]

I think I'll try that one Alfanut; although I see where ebay are coming from with the changes I'm disappointed at their lack of action over obvious criminal activities.

[buzzy bee]

Ebays biggest problem is there customer service, or lack of it!

My latest reponse was little more than implying if I was a good seller they are confident I will like the changes, this in my oppinion is because they have or have had a monopoly on online auctions, this may not be the case much longer....

Cheers

Dave

[Kaybee]